Privacy Policy
PERSONAL INFORMATION WE COLLECT
On visiting the site, it automatically collects information on the type of device you use, your web browser, IP address, time zone, and cookies installed on your device. In addition it collects information on the individual web pages or products you view, the websites or search terms that referred you and information on how you interact with the site. This automatically-collected information is known as ‘Device Information’.
This information is collected by ‘cookies’ for analytical purposes. These are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
‘Log files’ track actions on the Site, and collect data including IP addresses, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– ‘Web beacons’, ‘tags’, and ‘pixels’ are electronic files that record information about how you browse the Site.
When making a purchase through the site, we collect information like name, billing address, shipping address, payment information, email address, and phone number. When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.
HOW IS PERSONAL INFORMATION USED?
We use the Order Information to fulfil orders placed through the site (including processing payment information, arranging shipping, and invoicing and confirmations). Additionally, we use the Order Information to communicate with you.
We use the Device Information to screen for potential risk and fraud, and more generally to improve and optimize our site through analytics on browsing and interacting on the site. Also to gauge optimum marketing strategies.
SHARING YOUR PERSONAL INFORMATION
For analytical purposes we share relevant information with Google Analytics to help us understand how our customers use the site. See how Google does this here: https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share certain Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
If opted in, we will use Personal Information for targeted marketing communications suited to selected preferences. For more information about how targeted advertising works, visit Network Advertising Initiative’s (the NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt out of targeted advertising below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or opt out by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
We respect all ‘Do Not Track’ signals from browsers.
YOUR RIGHTS
If a European resident, you have the right to access personal information we hold and to ask that your personal information be corrected, updated, or deleted. To exercise this right, contact us using the contact details below.
If you are a European resident we confirm we are processing your information to fulfil any orders or contracts we may have with you and to pursue legitimate business interests listed above.
DATA RETENTION
When placing an order through the site, we keep your Order Information on record unless and until you ask us to delete it.
CHANGES
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information or if you have any questions, contact us on happy@immortalskin.co.za
Customer Privacy policy
Immortal Skin shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security
Card transactions will be acquired for Immortal Skin via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Immortal Skin separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Immortal Skin takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Immortal Skin chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Immortal Skin may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Immortal Skin (sole trader) based in South Africa trading as Immortal Skin and Adam Suzman (Owner).
Immortal Skin contact details
Company Physical Address: 7 Exner Road, Vredehoek, Cape Town, 8001
Email: happy@immortalskin.co.za Telephone: +27 83 320 8080